Terms of Service

These terms apply when you use northstarmdmn.com (the “Site”) or request or receive a service from Northstar Detailing (“Northstar,” “we,” “us”). By using the Site or booking us, you agree to them and to our Privacy Policy. If you don’t agree, please don’t use the Site or book a service.

You must be at least 18 to book a service, or have a parent or legal guardian make the request and agree to these terms for you. You also need to own the vehicle or have the owner’s permission to have it detailed.

Prices on the Site (“starting at”) and in any quote are estimates. The final price depends on your vehicle’s size, its condition, and any add-ons, and we’ll confirm it with you before we start. A quote request isn’t a booking. A job is booked once we confirm a date and time with you. We’ll tell you how and when payment is due when we confirm.

Dates and times are targets. We may need to reschedule because of weather, safety, or an emergency, and we’ll let you know as early as we can. If you need to reschedule or cancel, please tell us as soon as possible.

• Access to water (an outdoor faucet) and power (a standard outlet) at your location. We don't bring our own yet.
• A safe, legal spot to work, with any permission needed from a landlord, building, HOA or property owner.
• The vehicle unlocked and reachable at the agreed time.
• Valuables and personal items removed. We're not responsible for items left in the vehicle.
• A heads-up about anything we should know first: existing damage, loose or broken parts, electrical or water-leak problems, strong odors, pets, or anything unsafe.

We take care with every vehicle, but detailing can’t fix everything. Some stains, odors, scratches, paint and trim damage, mold, and wear can’t be fully removed, and results depend on the vehicle’s condition. We aren’t responsible for damage, defects or wear that was already there, or for parts that were already loose, weak or failing (like trim, seals, electronics or old upholstery) that give way during normal cleaning. We may skip an area, or stop work, if it looks unsafe or likely to cause damage, or if the vehicle is in a condition we can’t safely work on, and we’ll tell you why.

If something isn’t right, tell us as soon as you notice, ideally before we leave or within a couple of days, with photos if you can. We’ll look at it and, where it’s our miss, make it right.

To the fullest extent the law allows, Northstar isn’t liable for indirect or consequential losses, and our total liability for any claim connected to a service is limited to the amount you paid us for that service. Nothing in these terms limits anything the law doesn’t allow us to limit, including liability for our own gross negligence or willful misconduct, or any rights you have under consumer protection laws.

Promo codes. An offer applies as described where it’s shown (for example, “$25 off your first Full Service”). Offers are for the service named, have no cash value, can’t be combined with other offers unless we say so, and we may change or end them at any time. We take the discount off your quote when we confirm it.

Referral program. You can create a personal referral code and link on our referral page. When friends book through it and the detail is done, we count it. For every 3 friends who book a Full Service, you earn $20 off your next Full Service. Rewards have no cash value, can’t be transferred, and don’t apply to your own bookings or accounts you control. We may refuse or remove credit for abuse, self-referrals or fake bookings, and we may change or end the program at any time.

When you give us your phone number, you agree that we may call or text you about your quote and appointment, including a follow-up if you didn’t finish the quote form. Message and data rates may apply, and you can reply STOP to any text to opt out. We only send promotional texts to people who’ve opted in to them separately. See our Privacy Policy for more.

We may photograph vehicles before and after a job and use the photos in our gallery and on social media. We try to keep license plates and personal details out of the shot. Tell us if you’d prefer we didn’t photograph your vehicle, or to take a photo down.

• Use it only for lawful purposes and to request or learn about our services.
• Give us accurate information, and don't submit anyone else's details without permission.
• Don't try to break, overload, scrape, or get unauthorized access to the Site or its private areas, or send spam through our forms.

The Site’s text, design and images belong to Northstar or are used with permission, and you may not copy them for commercial use without asking. The Site is provided “as is.” We work to keep it accurate and available, but we can’t promise it will always be error-free or online. If you find a security problem, we’d appreciate you telling us at book@northstarmdmn.com before sharing it.

We want everyone to be able to use our Site. If something is hard to use or read, or you’d rather request a quote by phone or text, contact us and we’ll help.

These terms are governed by Minnesota law, and any dispute will be handled in the state or federal courts located in Minnesota, unless the law says otherwise for your situation. If any part of these terms isn’t enforceable, the rest still applies. We may update these terms; the version on this page, with the date at the top, is the one that applies, and changes don’t affect a job already confirmed.

Northstar Detailing, St. Anthony, Minnesota
Email: book@northstarmdmn.com
Phone: (612) 327-5901